How to Engage and Support Diverse Patient Partnerships During a Crisis Part 2

Thursday July 23, 12.00pm - 1.30pm (EDT)

Following from the webinar on July 9, this second webinar will focus on incorporating trauma informed care into the work of patient engagement, appreciating the trauma that may have been experienced by patients, families and caregivers. In order to care for people in ways that creates physical, psychological, and cultural safety, people need to have choices and be empowered to be decision makers for their own care.

Recognizing and responding to different experiences people have through trauma, and reducing the risk of re-traumatization, requires taking an equity approach to engage with those who are traditionally less heard. This webinar will discuss the principles of trauma-informed care, and considers its implementation during the time of pandemic. We will also share techniques and resources to enhance patient engagement and partnerships in practice.