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Career Opportunities

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The Canadian Centre on Substance Abuse (CCSA) provides national leadership to reduce alcohol and other drug-related harms. We bring people and knowledge together to improve the health and safety of Canadians, famili​es and communities.

CCSA welcomes applications from people with disabilities. Accommodations are available upon request for candidates during all aspects of the selection process.

CCSA has the following exciting and rewarding career opportunities in Ottawa:

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Position Title: Collective Impact and Performance Measurement Analyst

Reports to: Deputy Chief Executive Officer

The Canadian Centre on Substance Abuse (CCSA) changes lives by bringing people and knowledge together to reduce the harms of alcohol and other drugs on society. We partner with public, private and non-governmental organizations to improve the health and safety of Canadians.

A non-governmental organization (NGO) with a national focus, CCSA's vision is that "all people in Canada live in a healthy society free of alcohol- and other drug-related harm."

Reporting to the Deputy Chief Executive Officer, the Collective Impact and Performance Measurement Analyst is responsible for enhancing CCSA's capacity to achieve and demonstrate impact. This will be achieved by leading the development and implementation of an organizational performance measurement framework that links the theoretical foundations of CCSA's work such as collective impact and integrated knowledge exchange to key performance indicators and continuous quality improvement.

The Collective Impact and Performance Measurement Analyst will also support stakeholder engagement by providing survey and questionnaire development expertise to multi-disciplinary project teams.

Responsibilities

  • Lead the development and implementation of an organizational performance measurement framework, linking conceptual models to program and project monitoring, evaluation, and performance indicators

  • Provide guidance and participate in engaging external stakeholders through, for example, logic model development, data collection and reporting, survey methods, questionnaire development, and focus groups

  • Work closely with divisions and project teams to coordinate data collection and to conduct analysis and reporting on performance indicators

  • Coordinate effective dissemination of findings, conclusions, recommendations and lessons learned in order to promote continuous quality improvement

  • Provide performance measurement data and analysis required for organizational strategic planning

  • Work closely with external firms to conduct evaluations of CCSA activities

  • Participate in special projects and perform additional tasks assigned

Qualifications

  • Master's degree in evaluation, public health, public administration, economics, epidemiology, or other related field

  • Minimum five years of experience with organizational performance measurement, evaluation, or continuous quality improvement

  • Minimum two years of experience working in public health, public policy, or a related field

  • Demonstrated knowledge of a range of performance measurement approaches suitable for evaluating impact in a complex context (e.g., "deliverology")

  • Demonstrated knowledge of qualitative and quantitative data collection methods, including survey administration, questionnaire development, and focus groups

  • Experience in stakeholder consultation through surveys, focus groups, social media, etc.

  • Experience with the preparation and delivery of reports and presentations for senior leadership; Board of Directors and external audiences

  • Proven track record of working effectively with multiple teams

  • Strong project management skills

  • Strong analytical skills; process and results-oriented

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca.​ We thank all respondents; however, only those candidates selected for an interview will be contacted.​​​

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Position Title: Administrative Assistant

Reports to: Director, Research and Policy (0.9 FTE)
                   
Director, Finance (0.1 FTE)

The Canadian Centre on Substance Abuse (CCSA) changes lives by bringing people and knowledge together to reduce the harms of alcohol and other drugs on society. We partner with public, private and non-governmental organizations to improve the health and safety of Canadians. A non-governmental organization with a national focus, CCSA's vision is that "all people in Canada live in a healthy society free of alcohol- and other drug-related harm."

Working under the direction of the Director, Research Policy, the Administrative Assistant provides support to the director and to division staff through a range of administrative duties. In addition, this position shares the responsibility for facilities-related duties with the Facilities and Executive Office Administrative Assistant. This position is part of an Administrative Support Team that assists other divisions within CCSA as needed.

Responsibilities

Divisional Administrative Assistant responsibilities include:

  • Prepare reports and documents, graphs, and spreadsheets

  • Set up and coordinate meetings and special event logistics (e.g., venue selection, catering, technical requirements, registration, hotel and travel arrangements); provide support to ensure the smooth operation of the meeting or special event

  • Record minutes for division meetings

  • Monitor, respond to and track information requests received from stakeholders via email and phone

  • Distribute the Addiction News Daily e-newsletter prepared by the Information Specialist

  • Update contact databases and records management systems; provide training to division staff on these information systems, as required

  • Maintain and update the division's processes and orientation binder; provide training to new division staff on these processes as required

  • Support staff in assigned project-based work

  • Manage and maintain the director's Microsoft Outlook calendar

  • Record division staff's leave in the Outlook calendar

  • Provide administrative support to the director and division staff (e.g., photocopying, faxing, filing, typing correspondence and other documents, entering documents into templates)

  • Provide administrative support to Issues of Substance Program Committee

  • Other duties as assigned

Facilities responsibilities include:

  • Contact and liaise with building maintenance personnel about repairs, updates, etc.

  • Manage all photocopier issues

  • Order supplies for CCSA

  • Distribute newspapers

  • Manage relationships with external vendor (e.g., plants, coffee, water coolers, etc.)

  • Start dishwasher at end of each day

  • Other duties as assigned

Qualifications

  • Three to five years of relevant experience

  • Relevant training, preferably through diploma or degree program

  • Excellent skills with Microsoft Office (i.e., Outlook, Word, Excel, PowerPoint) and experience working with databases and online document management systems

  • Excellent oral and written communications in English

  • Innovative attitude to improving the division's processes

  • High initiative to learn new skills, procedures, technologies and computer programs

  • Ability to anticipate and act to prevent difficult situations from occurring

  • Detail-oriented

  • Enthusiastic team player

  • Strong organizational skills

  • Ability to work well under pressure

  • Professional demeanour

Assets

  • Bilingualism (English/French)

  • Experience working in a research environment

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca.​ We thank all respondents; however, only those candidates selected for an interview will be contacted.​​​

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Position Title: Communications Advisor (Writer/Speech Writer) Contract until March 2018

Reports to: Director, Public Affairs and Communications (interim)

The Canadian Centre on Substance Abuse (CCSA) changes lives by bringing people and knowledge together to reduce the harms of alcohol and other drugs on society. We partner with public, private and non-governmental organizations to improve the health and safety of Canadians. A non-governmental organization (NGO) with a national focus, CCSA's vision is that "all people in Canada live in a healthy society free of alcohol- and other drug-related harm."

The Communications Advisor (Writer/Speech Writer), reporting to the Director, Public Affairs and Communications (PAC), serves as the primary writer for the executive office and is responsible for providing strategic communication advice, applying knowledge and skills to CCSA's day-to-day operations to increase the reach and impact of the organization's work, and contributing to CCSA's public affairs and stakeholder engagement functions.

Responsibilities

  • Contributes to the implementation of CCSA's overall strategic communications plan, including supporting outreach strategies, specific projects, and events and activities, through the use of both traditional and new media

  • Proactively analyzes the broader public environment and factors this into appropriate communications, issues management and media responses

  • Actively participates in cross-functional project teams to provide communications advice, skills and expertise to drive forward corporate priorities

  • Demonstrates an understanding of writing for various audiences from employees to media to elected officials

  • Serves as primary writer for the CEO and other members of the senior leadership team as required. Writes speeches, executive presentations, parliamentary committee presentations, talking points, OpEds, letters and other public or internal documents

  • Serves as primary writer of the corporate annual report and is an active member of the annual report team, ensuring that the voice and vision expressed in this publication is consistent with the CEO's and corporate narrative

  • Contributes to message development in support of research reports and knowledge products and ensures that relevant strategy, branding and other corporate goals are accomplished in each communication piece

  • Independently researches to support and strengthen presentations and articles. Maintains records of research and back-up materials that verify statements.

  • Creates specific communications, media relations and outreach strategies so that CCSA issues are linked with government priorities at the federal, provincial and territorial levels

  • Assists with gathering and reporting on key public affairs and communications metrics

Qualifications and Experience

  • Completion of a Bachelor's degree or college certificate in public relations, journalism or communications

  • ​Five years of experience in corporate/government/NGO communications, including three years as a speechwriter or senior writer

  • Exceptional writing skills with experience conceptualizing and producing a variety of documents and multi-media materials, including speeches, statements or submissions to government, PowerPoint presentations, news releases, backgrounders, articles, OpEds, web content, video scripts and various products for social and digital media

  • Proven experience in developing and delivering strategic communications plans

  • Ability to develop a keen understanding of each executive/director's style, tone, and preferences for speeches and executive communications

  • Well-developed analytical, reasoning and problem-solving skills

  • Client-oriented and solutions-focused

  • Excellent organizational skills

  • Strong interpersonal relations

  • Ability to professionally handle confidential and sensitive information

  • Detail-oriented

  • Ability to work in a fast-paced environment while exercising flexibility and sound judgement

  • Ability to establish priorities and manage deadlines

  • Ability to take initiative and think ahead

Assets

  • Bilingualism English/French (spoken)

  • Experience working with senior Government of Canada officials, including staff in ministerial offices

  • Experience working directly with elected officials at the federal or provincial/territorial level

  • Experience working with social media platforms​

  • Experience in media relations ​

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca.​ We thank all respondents; however, only those candidates selected for an interview will be contacted.​​​

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Position Title: Web and Multimedia Specialist

Reports to: Director, Information Systems and Performance Measurement

The Canadian Centre on Substance Abuse (CCSA) changes lives by bringing people and knowledge together to reduce the harms of alcohol and other drugs on society. We partner with public, private and non-governmental organizations to improve the health and safety of Canadians.  A non-governmental organization (NGO) with a national focus, CCSA's vision is that "all people in Canada live in a healthy society free of alcohol- and other drug-related harm."​

Reporting to the Director, Information Systems and Performance Measurement, the Web and Multimedia Specialist possesses strong technical, creative and communications skills with a focus on videography, web-based interactive solutions and accessibility standards. The position will contribute to the strategic and innovative enhancement of CCSA's web assets.

Responsibilities

  • Responsible for video creation, editing, publication and other aspects of video asset management

  • Contribute to the identification, implementation and management of web-based interactive knowledge exchange and collaboration solutions

  • Support the technical development, implementation and management of webinars

  • Lead the management of accessibility standards (AODA) as it pertains to web and multimedia

  • Provide web content updates using a content management system

  • Provide technical development and implementation of CCSA's social media components

  • Research new technologies to improve visibility and usability of CCSA's web assets and social media initiatives

  • Perform website testing and troubleshooting (e.g., browser, platform, accessibility)

  • Perform other duties, as assigned

Qualifications

  • 2-3 years of related work experience in web, video production and social media, preferably in a corporate setting

  • ​Successful completion of a diploma from a post-secondary education program in web development, design, multimedia or another specialty relevant to the position

  • High level of expertise with the technology and software necessary for video editing, storage, publication and other aspects of video asset management

  • Experience in producing webinars

  • Working knowledge of instructional design products (e.g., Articulate Storyline 2)

  • Solid practical knowledge and experience with the following programming languages and software: After Effects, (X)HTML, HTML5, CSS3, XML, JavaScript, Dreamweaver, Photoshop and Premiere Pro

  • Ability to manipulate images and graphics in photo and video editing tools

  • Understanding emerging trends and technologies in social media

  • Ability to debug layout and code across multiple standard browsers

  • Demonstrated knowledge of web and mobile accessibility principles, techniques and guidelines, based on the W3C Web Content Accessibility Guidelines (WCAG) 2.0.

  • Proven experience in website layout and design, including mobile devices (responsive design)

  • Strong organizational and planning skills with the ability to work effectively in a fast-paced environment with minimal supervision

  • Ability to work within a results-driven team in a multi-project, deadline-driven environment with cross-divisional projects

  • Detail-oriented and focused on quality

  • Well-developed interpersonal, analytical and technical troubleshooting skills

  • Excellent verbal and written communication skills

Assets

  • Experience in project management

  • Experience with web analytics software

  • Experience with browser and web accessibility evaluation tools

  • Bilingualism (English/French)​

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca.​ We thank all respondents; however, only those candidates selected for an interview will be contacted.​​​​

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Position Title:  Research and Policy Analyst (contract ​ending March 30, 2018)

Reports to: Director, Research and Policy

The Canadian Centre on Substance Abuse (CCSA) changes lives by bringing people and knowledge together to reduce the harms of alcohol and other drugs on society. We partner with public, private and non-governmental organizations to improve the health and safety of Canadians. A non-governmental organization (NGO) with a national focus, CCSA's vision is that "all people in Canada live in a healthy society free of alcohol- and other drug-related harm."

Reporting to the Director, Research and Policy, the Research & Policy Analyst (RPA) is a subject matter expert who conducts research and responds to research requests (both internal to CCSA and external), and provides research-based policy analysis relevant to CCSA's priorities. The RPA may represent CCSA on various expert committees and working groups and provide advice on research initiatives and their impact on public policy. The RPA works in collaboration with CCSA's external facing divisions to communicate key messages and aid in the knowledge mobilization of research findings.

Responsibilities

  • Facilitates and initiates national research initiatives in addiction

  • Collaborates with researchers within CCSA and with those of other agencies to determine the nature and scope of studies required

  • Contributes to the strategic development of CCSA's research program

  • Plans and conducts research studies on specific aspects of substance use, substance abuse and addiction relevant to the organization's strategic directions and priorities

  • Performs internal quality peer reviews of research proposals, analyses, results and reports

  • Implements processes to help CCSA identify and promote important emerging areas of research

  • Contributes to research grant proposals to gain additional research funding for CCSA

  • Represents CCSA on expert committees and working groups and liaises with external scientific and clinical advisors

  • Provides functional advice to other RPAs in conducting specific studies

  • Determines the appropriate research methodologies, analytical techniques, designs, models, scope, timelines and costs of research projects

  • Determines data or information requirements and negotiates agreements with other organizations or government bodies to obtain data

  • Prepares ethics applications for review by Research Ethics Boards

  • Gathers information and performs appropriate quantitative or qualitative analyses

  • Conducts or identifies existing research knowledge syntheses to inform policy and practice

  • Prepares reports with conclusions and recommendations or proposals for further study

  • Reviews research proposals from other analysts and kindred agencies

  • Responds to requests for information and advice from other research analysts

  • Conducts media interviews, webinars and workshops, and obtains and provides expert opinions on relevant issues

  • Publishes in peer-reviewed and non-peer reviewed journals

  • Presents finding of research at conferences, workshops and symposia

  • Conducts research-based policy analyses on topical matters related to substance use

  • Incorporates new and emerging research knowledge into policy position papers

  • Conducts impact analyses of new research directions vis-à-vis existing policies and practices in the addictions field

Qualifications

  • Masters or Ph.D. in an addiction-related field or post-doctoral training in an addiction-related field

  • Three to five years' research experience in the social sciences, population health, epidemiology, psychology or clinical sciences related to the addiction field

  • Experience working with SAS or SPSS or both

  • Fully developed analytical and reasoning skills

  • Ability to understand, express and apply complex quantitative and/or qualitative analyses, concepts, methods and procedures

  • Ability to perform knowledge syntheses and critically appraise and evaluate research.

  • Strong knowledge base of the addiction literature

  • Strong written and oral communications skills

  • Evidence of peer-reviewed publications and presentations at conferences

  • Experience effectively liaising with local, national and international stakeholders from various sectors

  • Strong time management skills

  • Ability to work independently

Assets

  • Research background and experience related to alcohol, cannabis, prescription drug misuse, substance use in the workplace, problem gambling, youth drug use prevention or recovery from addiction

  • Experience in preparing successful grant proposals and reviewing grant proposals, particularly with federal research granting bodies (e.g., CIHR, SSHRC and federal departments and agencies such as Health Canada and Public Safety Canada)

  • Experience analyzing public policy and determining the implications of new research knowledge for application by policy makers

  • Experience with research project management, including budget management

  • Experience mentoring researchers

  • Bilingualism (French/English)

Consideration of candidates will begin immediately and will continue until the position is filled. Interested candidates should submit a résumé and covering letter by email to hr@ccsa.ca.​ We thank all respondents; however, only those candidates selected for an interview will be contacted.​

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Future Opportunities​​​​​

​We are always interested in receiving resumes from qualified and committed candidates, particularly in the following areas:

  • Knowledge exchange and partnership development

  • Research and Policy Analyst​​

Please submit your resume to hr@ccsa.ca. Thank you!​​​